Terms & Privacy

Chances regards customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all Chances users & conforms to Internet privacy standards. If you have questions or concerns regarding this statement, you should first contact our administration team.

Collection of Information
In order to use the Chances website, we may require information from you in order to provide the best service possible. All correspondence may also be collected & stored, particularly in regard support & accounts, including Email. Any information collected by Chances is collected via correspondence from you. This may be via the telephone, email, mail, fax or through our website.

Use of Collected Information
Details collected from Chances customers is required in order to provide you with our products and/or services & a high level of customer service. Correspondence is recorded in order to provide service references & to assist in our staff development.

Access to Collected Information
Chances customers have access to their personal information collected via the use of this website on request. If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us.

Chances uses personally identifiable information for communications such as emails & critical service details. We may also use this information for other purposes including some promotional emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us.

Third Parties
Chances may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose. Chances does not share any information with third parties for any unknown or unrelated uses.

Chances reserves the right to disclose your personally identifiable information. When required by law & when we believe that disclosure is necessary to protect our rights & or comply with a judicial proceeding, court order, or legal process served on our website.

Links on the Chances website to external entities are not covered within this policy. The terms & conditions set out in this privacy statement only cover the domain name of www.chancesforchildren.com.au

Changes to Privacy Policy
Chances reserve the right to modify this privacy statement at any time, so please review it frequently. If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, & other places we deem appropriate so that you are aware of what information we collect, how we use it, & under what circumstances, if any, we disclose it.

Contacting Us
Chances welcome comments regarding this privacy policy. If you have any questions about this privacy policy & would like further information, please contact us during business hours Monday to Friday.
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Mildura Office:
Haselgrove House
122 Ninth Street Mildura
T: (03) 5023 5966

Swan Hill Office:
Marie Schlemme Centre
229 Beveridge Street Swan Hill
T: (03) 5032 4479